Reference

What You Agree To When You Use on77

These terms set out the rules between you and on77 — what we expect from your account, how payments are handled through JazzCash, Easypaisa, and Raast, and what happens when something needs to be resolved.

JazzCash, Easypaisa, Raast coveredAccount rules clearly statedPakistan-region eligibility appliesSubject to local law

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TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat window from any page on on77. Our team can walk you through a specific clause or help resolve a payment query tied to your account.

Email Support Send a written query to our support address if your question involves account documentation or a formal dispute about these terms and their application.

Account Help Centre Your account dashboard has a help section where you can raise a ticket directly against your transaction history or account status under these terms.

HOW WE HANDLE IT

What We Do to Keep Your Account Secure

Account security under these terms runs across four areas — identity verification, payment matching, session data, and how you request changes. Each area has a clear process so you know exactly where your account stands.

Identity Verification

We verify your identity before processing your first withdrawal. Documents submitted are checked against your registered JazzCash or Easypaisa mobile number to confirm they match.

Payment Record Retention

Transaction records for JazzCash, Easypaisa, and Raast deposits are stored against your account for the period required by these terms and applicable law.

Session and Cookie Data

We use session data to keep your account active during a visit and to detect unusual login patterns. Cookie settings can be adjusted in your browser without affecting your account balance.

Requesting Account Changes

To update your registered mobile number, IBAN, or personal details, contact support with proof of identity. Changes take effect only after our team confirms the verification is complete.

How These Terms Apply to Your Account

on77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with on77, you accept these terms in full. They cover how your account is created, how deposits and withdrawals work through local payment rails — JazzCash, Easypaisa, and Raast — and the conditions under which your account can be suspended or closed.

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You must be an eligible individual in a region where access is lawful under local law. We do not accept accounts opened on behalf of another person, and each individual may hold only one account. Payments processed through JazzCash or Easypaisa are matched against the mobile
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number registered to your account. Raast transfers require the IBAN linked to your verified account. Any mismatch between your payment identity and your account details will pause the transaction until our team can verify it. We may update these terms when our services change, and we
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will notify you through your registered contact before changes take effect. Continued use of your account after that notice means you accept the revised terms. If you disagree with any update, close your account before the effective date and contact our support team to settle any
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open balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About These Terms Answered

These questions come up regularly from account holders. Each answer reflects how these terms work in practice on on77.

We update terms when services change. You will be notified via your registered contact before any update takes effect. Continued account use after that date means you accept the revised version.

No. Deposits must come from a payment account registered in your own name. A mismatch between your account identity and the payment source will pause the transaction for verification.

Any verified balance at the time of closure will be returned to your registered JazzCash, Easypaisa, or Raast account after our team completes the standard identity check.

Accounts are open to eligible individuals in regions where access is lawful under local law. You must be the sole holder, acting on your own behalf, with a valid local payment method registered.

Raise a ticket through your account dashboard or contact support via live chat. Provide the transaction reference and the payment method used — JazzCash, Easypaisa, or Raast — so we can trace it directly.

Yes. Contact our support team by email with your account details and a copy of your identity document. We will prepare your data summary within the timeframe set out in these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use on77

Reach Us About These Terms

What We Do to Keep Your Account Secure

Your Questions About These Terms Answered

01 Do these terms change, and how will I know?

02 Can I use someone else's JazzCash or Easypaisa account to deposit?

03 What happens to my funds if my account is closed?

04 Who can open an account under these terms?

05 How do I dispute a transaction under these terms?

06 Can I request a copy of my account data held under these terms?

Terms & Conditions

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