What Information We Collect and Why
When you register, we collect your name, contact details and any identity verification documents required to confirm your account. Every time you deposit or withdraw using JazzCash, Easypaisa or Raast, we record the transaction reference, wallet number and amount — this is necessary to process your
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payment and match it to your account. We also collect device and session data such as your IP address, browser type and the pages you visit. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, we keep
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a record of that conversation so we can follow up properly. We do not collect more than we need. Data linked to payment rails like JazzCash and Easypaisa is handled in line with those providers' own security standards. You have the right to ask what data
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we hold about you, request a correction, or ask us to delete your account data — subject to any legal retention obligations. Access and eligibility for our platform depend on local law and the eligible regions where use is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.